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Data Protection and Confidentiality

Data Protection and Confidentiality

Protecting personal information and being transparent about how we use it is important to us. It is core to how we build and maintain trust in our work: the trust people place in us when they approach us for advice and support, and the trust placed in us by people involved in resourcing and delivering our work, including donors, volunteers, funders, partners, employees, suppliers and other stakeholders.

Our Data Protection statement (please see attached document on this page for full details) explains how we gather and use personal information, depending on your relationship with Living Well Bromley and how the personal information is stored and transmitted. For more information on data protection and your rights as an individual, see

When you interact with Living Well Bromley, we will communicate how we collect and work with your personal information in various ways. Such communications are underpinned by this Data Protection Statement. We want to make it easy for you to find out more, and for you to exercise your rights.

All new guests are issued with a Guest GDPR notice when they first register with our Food Bank. Their consent to us holding their personal data is indicated by their signature on the registration form.  This Notice in full can be found in the Related Documents section.

Please take the time to read the Data Protection Statement. As an organisation that gives advice, we think it is important for people to understand how their personal information is used by organisations and what their rights are. If you are short of time, look first at the things that apply to all personal data collected and used by Living Well Bromley, and then at the sections that apply to your particular relationship(s) with us.




All staff, Trustees, volunteers and others who work at Living Well Bromley must respect the need for confidentiality of information held about anyone who comes into contact with the charity, and about any charity business. This is expected to continue even when contact has ceased with this person, and when the Trustee, volunteer or staff member no longer works for Living Well Bromley.

Please see our Confidentiality policy which should be read in conjunction with the Data Protection Statement.


Contact details

Living Well Bromley is a Charitable Incorporated Organisation registered in England under Charity Number 1157385 Our registered office is at Living Well Bromley, 66 Lennard Road, London SE20 7LX

We are registered with the Information Commissioner’s Office (ZA393564). See for further details.

For all enquiries related to data protection and privacy, including your rights under data protection legislation, please contact our Administrator: · Email:

· Post: Living Well Bromley, 66 Lennard Road, London SE20 7LX

· Telephone (part time and answer machine): 020 8659 8991

When exercising your rights, it may be necessary for us to verify your identity before we can respond. This is to protect your personal data and confidential information. We might ask you to verify information we already know about you, or to provide documentary evidence o

You can contact the Information Commissioners Office on 0303 123 1113 or via email or at the Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire. SK9 5AF.




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Living Well is registered charity no. 1157385
Living Well, Holy Trinity Church, 66 Lennard Road, London, SE20 7LX | Phone: 07864 591607